About - getgigi.ai

What we do

One agent for the moments that decide a patient's year, from the first titration week through month twelve.

64.8% of non-diabetic GLP-1 patients quit within a year. And the quitting almost never happens in the exam room. It happens between visits: the 11pm "should I stop?" after a dose step-up, the refill that quietly never gets ordered, the plateau that reads as failure.

Gigi is the retention agent built for those moments. She texts every patient 24/7, coaches them through each titration week, rescues the refill before the gap becomes a quit, and reframes the plateau into a dose review instead of a cancellation. When something is genuinely clinical, a red flag goes straight to your staff, never handled by the agent, with a full audit log of every message.

We built it for cash-pay weight-loss clinics and med spas, the programs that live or die on retention. Every script Gigi sends is clinician-approved, and TCPA consent, opt-out, and quiet hours are enforced by the engine itself, not by a policy document.

Quit-rate data: 125,474 US adults starting GLP-1s (Truveta, JAMA Network Open 2025).

Meet the founder

Johnny Chen

CFA, FRM

I build AI agents that stop quiet revenue leaks for operators. Every recurring-revenue program has the same failure mode: most of the customers who leave do it silently, between visits, one small unanswered moment at a time, and nobody notices until the month is already lost. GLP-1 programs are the sharpest version of that problem I've seen.

Gigi is the agent I wished every program had. She texts every patient, catches the quit moment as it happens, and hands the real emergencies to humans, with a log of every word. The goal is simple: your patients' hardest week gets an answer in seconds, and your team only hears about the ones who truly need them.

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Built for the month‑twelve problem

What we do

Johnny Chen

See what month twelve looks like.